{"id":222991,"date":"2021-07-13T13:52:46","date_gmt":"2021-07-13T05:52:46","guid":{"rendered":"https:\/\/montfortyouthcentre.org\/donation\/?page_id=222991"},"modified":"2021-07-13T13:55:28","modified_gmt":"2021-07-13T05:55:28","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/montfortyouthcentre.org\/donation\/cancellation-and-refund-policy\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text]<\/p>\n<p class=\"p1\"><b>Cancellation and Refund Policy<span class=\"Apple-converted-space\">\u00a0<\/span><\/b><\/p>\n<p class=\"p1\"><b>I donated the wrong amount through the online payment gateway. Can I cancel my donation and get a refund?<\/b><\/p>\n<p class=\"p4\"><span class=\"s1\"><b>Yes<\/b><\/span>. Please notify us\u00a0<span class=\"s2\">immediately<\/span>\u00a0after the remittance is made, as we need to do the required bank reconciliation before processing your refund. If a tax-exempt receipt has been issued, our policy is to refund the donation only upon receiving the original copy of the tax-exempt receipt and performing the bank reconciliation.<\/p>\n<p class=\"p1\"><b>Tax Exemption Receipt (Malaysian Donors Only)<\/b><\/p>\n<p class=\"p1\"><b>Is my donation tax-exempted?<\/b><\/p>\n<p class=\"p4\">If you are a Malaysian citizen, you are entitled to tax exemption for all cash donations as defined under sub-section 44 (6) of\u00a0<span class=\"s1\"><b>Income Tax Act 1967<\/b><\/span>, Government Gazette: 5879<\/p>\n<p class=\"p1\"><b>Is there a minimum amount of donation required for me to be eligible for tax-exemption?<\/b><\/p>\n<p class=\"p4\"><span class=\"s1\"><b>No<\/b><\/span>. You are free to donate as much or as little an amount, and still be entitled to a tax-exempt receipt. However, please note that we have a certain level of administrative cost that needs to be maintained (postage, notification systems etc), as such we require your consideration on the appropriate amount should you wish to claim tax-exemption.<\/p>\n<p class=\"p1\"><b>Is there a maximum limit of donation amount for me to be eligible for tax-exemption?<\/b><\/p>\n<p class=\"p4\"><span class=\"s1\"><b>No<\/b><\/span>. You are free to donate as much or as little an amount, and still be entitled to a tax-exempt receipt.<\/p>\n<p class=\"p4\">However, for donations above RM5,000 in a single receipt, we are required to declare to the Inland Revenue Board of Malaysia, and as such we will require additional details from you:<\/p>\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s3\">For individual donations<\/span><span class=\"s4\">, we require your full name and your Malaysian Identity Card number.<\/span><\/li>\n<li class=\"li5\"><span class=\"s3\">For company donations<\/span><span class=\"s4\">, we require your company\u2019s full name and your company registration number.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><b>What information do you need from me if I want to get a tax-exempt receipt for my donation?<\/b><\/p>\n<p class=\"p4\">We need to have your full name\u00a0<i>(as required to be written on the tax-exempt receipt)<\/i>, and mailing address to post the receipt to. We also collect your email address and phone number to follow up on your receipt if necessary.<\/p>\n<p class=\"p1\"><b>How long will it take for me to receive my tax-exempt receipt?<\/b><\/p>\n<p class=\"p4\">You should receive your tax-exempt receipt within 2 weeks of us receiving your notification<i>(together with proof of payment)<\/i>\u00a0via fax or email. Do notify us if this has not happened and we will attend to your request immediately. Please note that in the event of a disaster, there may be some delays due to the volume of transactions that we receive.<\/p>\n<p class=\"p4\">.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_row et_pb_row_0 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> Cancellation and Refund Policy\u00a0 I donated the wrong amount through the online payment gateway. Can I cancel my donation and get a refund? Yes. Please notify us\u00a0immediately\u00a0after the remittance is made, as we need to do the required bank reconciliation before processing your refund. If a tax-exempt receipt has been issued, our policy is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p class=\"p1\"><b>Cancellation and Refund Policy<span class=\"Apple-converted-space\">\u00a0<\/span><\/b><\/p><p class=\"p1\"><b>I donated the wrong amount through the online payment gateway. Can I cancel my donation and get a refund?<\/b><\/p><p class=\"p4\"><span class=\"s1\"><b>Yes<\/b><\/span>. Please notify us\u00a0<span class=\"s2\">immediately<\/span>\u00a0after the remittance is made, as we need to do the required bank reconciliation before processing your refund. If a tax-exempt receipt has been issued, our policy is to refund the donation only upon receiving the original copy of the tax-exempt receipt and performing the bank reconciliation.<\/p><p class=\"p1\"><b>Tax Exemption Receipt (Malaysian Donors Only)<\/b><\/p><p class=\"p1\"><b>Is my donation tax-exempted?<\/b><\/p><p class=\"p4\">If you are a Malaysian citizen, you are entitled to tax exemption for all cash donations as defined under sub-section 44 (6) of\u00a0<span class=\"s1\"><b>Income Tax Act 1967<\/b><\/span>, Government Gazette: 5879<\/p><p class=\"p1\"><b>Is there a minimum amount of donation required for me to be eligible for tax-exemption?<\/b><\/p><p class=\"p4\"><span class=\"s1\"><b>No<\/b><\/span>. You are free to donate as much or as little an amount, and still be entitled to a tax-exempt receipt. However, please note that we have a certain level of administrative cost that needs to be maintained (postage, notification systems etc), as such we require your consideration on the appropriate amount should you wish to claim tax-exemption.<\/p><p class=\"p1\"><b>Is there a maximum limit of donation amount for me to be eligible for tax-exemption?<\/b><\/p><p class=\"p4\"><span class=\"s1\"><b>No<\/b><\/span>. You are free to donate as much or as little an amount, and still be entitled to a tax-exempt receipt.<\/p><p class=\"p4\">However, for donations above RM5,000 in a single receipt, we are required to declare to the Inland Revenue Board of Malaysia, and as such we will require additional details from you:<\/p><ul class=\"ul1\"><li class=\"li5\"><span class=\"s3\">For individual donations<\/span><span class=\"s4\">, we require your full name and your Malaysian Identity Card number.<\/span><\/li><li class=\"li5\"><span class=\"s3\">For company donations<\/span><span class=\"s4\">, we require your company\u2019s full name and your company registration number.<\/span><\/li><\/ul><p class=\"p1\"><b>What information do you need from me if I want to get a tax-exempt receipt for my donation?<\/b><\/p><p class=\"p4\">We need to have your full name\u00a0<i>(as required to be written on the tax-exempt receipt)<\/i>, and mailing address to post the receipt to. We also collect your email address and phone number to follow up on your receipt if necessary.<\/p><p class=\"p1\"><b>How long will it take for me to receive my tax-exempt receipt?<\/b><\/p><p class=\"p4\">You should receive your tax-exempt receipt within 2 weeks of us receiving your notification<i>(together with proof of payment)<\/i>\u00a0via fax or email. Do notify us if this has not happened and we will attend to your request immediately. Please note that in the event of a disaster, there may be some delays due to the volume of transactions that we receive.<\/p><p class=\"p4\">.<\/p>","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-222991","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/pages\/222991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/comments?post=222991"}],"version-history":[{"count":4,"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/pages\/222991\/revisions"}],"predecessor-version":[{"id":222995,"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/pages\/222991\/revisions\/222995"}],"wp:attachment":[{"href":"https:\/\/montfortyouthcentre.org\/donation\/wp-json\/wp\/v2\/media?parent=222991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}